Terms of service

These terms apply to all services provided by Redas Klerauskas, trading as KleraTech Studio, a small business (Kleinunternehmer under §19 UStG) based in Germany ("we"). They apply to business clients (B2B). By placing an order or accepting a proposal, you agree to these terms. Anything agreed in an individual written agreement takes precedence over these general terms. You can reach us by email at info@kleratech.com or on WhatsApp +49 176 84907456.

1. Services

We design websites and provide related digital services as agreed per project. The exact scope is set out in the individual proposal. Anything not listed in the proposal is not included. We may use third-party tools and technologies for the work.

2. Proposal, order and price

Prices are set out in the agreed proposal. Unless stated otherwise, the price is fixed for the agreed scope. "From" means a starting price; the final price depends on scope. As a small business under §19 UStG, we do not charge or show VAT. Work beyond the agreed scope is quoted separately and carried out only by mutual agreement.

3. Payment

Payment terms are set out in the proposal or invoice. We may require an advance payment before starting. Please pay invoices within the stated term. Late payment is subject to statutory default interest, and we may pause work until payment is received. Until payment in full, all delivered work and usage rights remain our property.

4. Client obligations

The client provides accurate content, materials and any required access in good time. The client warrants that it holds all rights to the materials it supplies (text, images, logos, trademarks) and indemnifies us against any third-party claims, damages and costs arising from client-supplied materials. Late delivery of materials or feedback extends timelines accordingly and may incur additional cost.

5. Timelines

Stated timelines are estimates, not guarantees, unless expressly agreed otherwise in writing. We are not responsible for delays caused by the client or by third parties (hosting, domain, payment or other providers).

6. Revisions

The proposal includes the number of revision rounds stated in it. Further changes are quoted and carried out separately.

7. Delivery and acceptance

After delivery, please review the work within 14 days. If we receive no substantiated objection in writing within that period, the work is deemed accepted.

8. Intellectual property

On payment in full, the client receives the agreed usage rights to the final deliverables. We retain rights to our general know-how, reusable components and our own tools. We may reference the completed project in our portfolio unless agreed otherwise.

9. Third-party services

Hosting, domains, fonts, plugins, email, payment services and similar are separate third-party services governed by their providers' terms. The client is responsible for them unless they are expressly included in our proposal. We are not liable for outages, changes or discontinuation of third-party services.

10. Warranties

We carry out the agreed scope professionally and with due care. We do not guarantee specific business outcomes such as search engine rankings, traffic, sales or conversions. We do not guarantee that the website will be free of all errors or interruptions, or compatible with every future browser, device or third-party change.

11. Limitation of liability

We are liable without limitation only for intent and gross negligence, and for injury to life, body or health, to the extent required by law. For slight negligence, we are liable only for breach of essential contractual obligations and only for typical, foreseeable damage; otherwise liability for slight negligence is excluded.

We are not liable for indirect damage, lost profits or data loss (the client must keep its own backups), nor for damage arising from client-supplied materials or third-party services. To the extent permitted by law, our liability does not exceed the fees actually paid for the relevant project.

12. Termination

Either party may end the engagement for good cause. On termination, the client pays for the work carried out up to that point.

13. Confidentiality

Both parties keep each other's confidential information private and do not use it for any purpose other than the engagement.

14. Data protection

How we handle personal data is described in our privacy policy.

15. Governing law and jurisdiction

These terms and the engagement are governed by German law. To the extent permitted by law, the place of jurisdiction is our place of business. If any provision is invalid, the remaining provisions stay in force.

16. Changes

We may update these terms. The current version is always available on this page with the update date. The terms that applied when an order was confirmed govern that order.